Providing quality physical therapy care

About The First Visit

It is recommended that you contact your insurance company before your first visit and find out what your plan’s physical therapy benefits are.

The patient is responsible for amounts not paid by the patient’s insurance, such as deductibles, co-pays and co-insurances.


Please Arrive with Pertinent Medical Information or History


When you arrive at our office (we recommend you come 15 minutes early), you will be asked to fill out an information sheet (also available to download) and give your medical cards and driver’s license to our reception staff. A copy of your cards will be made for your file. She will make a copy of both for your file. You will also be asked to read and sign a HIPPA regulation form (also available beforehand). This form is to notify you of the government’s laws for keeping your medical information safe and private.

Your assigned therapist (or a physical therapy aide) will come out to the waiting room and escort you back into the treatment area. There is a private changing area if you need to use it.

The therapist will then conduct a thorough and detailed interview of your injury or ailment. After that, the therapist will usually perform appropriate muscle or joint testing. The appointment might also include pain relief modalities such as moist heat (at the beginning or end) and/or electrical stimulation.

The initial appointment usually last from 60-90 minutes, with follow-up appointments usually lasting one hour.

What is a Physical Therapist?

Physical therapists (PTs) are highly-educated, licensed health care professionals who can help patients reduce pain and improve or restore mobility -- in many cases without expensive surgery and often reducing the need for long-term use of prescription medications and their side effects. Physical therapists can teach patients how to prevent or manage their condition so that they will achieve long-term health benefits.

What do I need to bring?

Be prepared to provide your previous medical or surgical history and a list of your medications. Bring any scans/MRI reports if you have them and they are relevant. For the neck/upper body, please bring a short-sleeved shirt and for the lower body, shorts will suffice. (We have shorts and t-shirts available to use if you forget to bring yours.)

How many visits will I need?

The number of treatments and length of your rehabilitation will vary depending on your problem. After a thorough assessment, your physical therapist will discuss the best and most thorough treatment plan for your rehabilitation.

What should I wear to my appointment?

Please wear or bring “clothing such as gym attire, so that the area we are treating is easily accessible. (i.e. t-shirts and shorts).

How do I make an appointment?

Please get in touch by calling +1 (301) 897-0357 for our Bethesda office or +1 (240) 558-4404 for our Kensington office.

Do I have to be referred by a doctor?

No, in the state of Maryland physical therapists can assess and treat without referral by a doctor. However, most health insurers require a physician's referral before they will cover the fees. We recommend each patient contact their insurance provider to check if a referral is needed and to determine their full benefits.

Inclement Weather Policy

It is our intention to be available to our patients every business day. In the event that inclement weather causes a hazard to our patients or staff, it may be necessary to close early, open later, or close entirely. If you are unsure, please call our office to verify your appointment. If the clinic is closed, our staff will attempt to contact each patient by phone.

Cancellation Policy

A $40 Cancellation Fee will be charged if an appointment is not cancelled a minimum of 24 hours in advance. This policy is designed to open otherwise unused appointments for your fellow patients. Also, please DO NOT use email to cancel your appointment. Your cooperation and consideration are greatly appreciated.

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors.  Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.

We see and treat patients for a wide range of conditions and diagnoses.  Please visit our Treatments page for an extensive list of conditions and diagnoses we see patients for.

Initial evaluations usually run between 60 and 90 minutes with follow up visits usually lasting one hour.

Bethesda Physical Therapy is proud to have expert physical therapists on staff who have obtained and achieved advanced certifications in orthopedics, sports, dry needling, and the McKenzie Method.

We will check with your health insurance provider to determine if outpatient physical therapy services are covered under your plan. We recommend that you confirm your insurance coverage.

Call the facility in which you go to for all your regular appointments.  You may also call our Bethesda office at +1 (301) 897-0357 or Kensington office at +1 (240) 558-4404.

At your first visit, we will need your driver’s license or photo ID, and insurance card. Your private insurance plan may also require you to bring a prescription or referral from your primary care physician. If you have Medicare coverage, you will need a prescription from your primary care physician, dated within 30 days of your first visit to Bethesda Physical Therapy.

Depending on your injury and your response to therapy, it is likely you will receive follow-up exercises to perform at home. For the most part, we find that the patients who are diligent about performing their at-home exercises or stretches, retain the most gains from their time in therapy. If recommended for your treatment plan, our therapist will clearly explain and outline any follow-up exercises for you to practice at home.

We strongly urge you to verify your benefits before your visit. All co-pays are due at the time of service. Patients with deductibles and co-insurances will be billed monthly. All outstanding balances are due within 30 days from the date that you receive the invoice. We accept all credit cards and personal checks.

Ask us a Question

Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.